What Car Owners Should Expect during a Windshield Replacement Appointment

There are a few factors to consider when turning your vehicle over to a professional glass company to have the windshield replaced. First, it is imperative that the company you select is licensed, insured and certified to handle the job in a professional way. Additionally, it is important to find out the exact kind of warranty the auto glass installer will provide once the windshield has been replaced. It is crucial that the warranty is in writing.

Before going to the windshield replacement appointment, the vehicle owner should thoroughly check over the insurance policy to see if the coverage will pay for the replacement. It is also important to understand if the vehicle owner will be required to pay the deductible. Many insurance companies provide a specific auto glass replacement rider on the policy that does not require a deductible to be paid. No matter if the insurance company will pay for the entire replacement or not, every vehicle owner has the legal right to select any professional windshield replacement company they choose.

What to Expect

Most appointments for a full window replacement are typically scheduled in an opening that is about two hours long. However, a simple repair of a chip from a rock or pebble takes less than 30 minutes to complete. A full glass replacement for the windshield or door can take upwards of 90 minutes, and sometimes longer.

When the windshield is replaced, the technician will also remove the windshield cowl and trim along with the windshield wipers. The technician will also use numerous tools as a way to remove the old, broken windshield from its existing adhesive, without causing damage to the exterior or interior of the vehicle.

The technician then applies a new adhesive. This will create a tight weather seal to form a solid bond between the vehicle and the new windshield. Once the new adhesive process is completed, the technician will then reinstall the windshield cowl and trim, along with the windshield wipers. A thorough cleaning of the windshield will be performed inside and out, and the work thoroughly inspected to ensure the proper results have been achieved.

The amount of care that is provided within the next 24 hours is crucial. The vehicle should remain in its location for a minimum of one hour to ensure that the adhesive that holds the windshield is cured properly before moving the vehicle. It is also important to not wash the car or truck for at least 48 hours.